Dunder Mifflin Embraces the Technology of Podcasting

Michael Scott (Steve Carell), general manager of Dunder Mifflin Paper Company on the Emmy Award-winning The Office, is not a fan of technology. In the Season Four episode “Dunder Mifflin Infinity,” for example, former temp-turned-regional-manager Ryan Howard (B.J. Novak) launches a new company website in order to give customers easier online ordering ability. “New ideas are fine, but they are also illegal,” Scott said at the time. He later tried to embrace technology by following his GPS map system, but misinterpreted a direction and ended up driving his car into a lake. “In the end, life and business are about human connections,” he commented afterwards. “And computers are about trying to murder you in a lake. And to me the choice is easy.”

Ironically enough, new technology has played an instrumental role in the success of the NBC comedy. In her book, The Television Will Be Revolutionized, author Amanda Lotz mentions that when the network added episodes of The Office to iTunes, not only did the then marginally-successful show become the most downloaded television program on the site, its broadcast viewership actually increased. In addition to this technologically-savvy online fanbase, The Office also has two of the more popular fan-produced podcasts covering television: The Office Alliance Podcast and That's What She Said. It appears that computers are about “human connections” after all.

The Office online community is filled with creative people who are inspired by the show and look for wonderful ways to express their love for the show,” Kimberly, Melody and Sarah, the three co-hosts of The Office Alliance Podcast, recently commented. “Back during the second season, the fandom pushed for a super-sized season finale, which we got. More recently, the fans came together to donate money for the crew who were unemployed due to the writers’ strike. Because of issues of legality, that fundraising effort had to be discontinued, but literally thousands of dollars had been raised in the name of the people who make our favorite TV show, all through the efforts of a community of fans.”

Listening to The Office Alliance Podcast, it is obvious that Kimberly, Melody and Sarah have a love for The Office that is indeed “so serious we might have to register with HR,” as their show’s tagline declares. The chemistry and camaraderie between the three is evident as they examine the various nuances of The Office while bringing their own amusing humor to the discussion. The podcast is divided into sections that reflect the nature of the sitcom, and uses quotes from the show as a means of introduction. Discussions on a particular episode, for instance, fall into the “Performance Review” category, and begin with an audio clip of Angela Martin (Angela Kinsey) saying, “I actually look forward to performance reviews. I really enjoy being judged.” Other segments include “Conference Room,” “Faxes From the Future” and “Fandomnicity.” And in a fitting homage to the show it covers, each podcast ends with an Office Alliance “blooper” from their recording session.

“We found that we spent an inordinate amount of time discussing (The Office) in an online chat, and one day we decided to talk over Skype, which allowed us to have a voice chat,” the trio explain in regards to how The Office Alliance Podcast came into existence. “We continued to talk on Skype, and eventually our Skype conversations evolved into the idea of trying to do a podcast. The Office provides so many layers of character development, not to mention humor, that we thought there would be myriad topics of discussion.”

Fans of The Office appear to be favorably responding to The Office Alliance Podcast. On iTunes, for instance, there are currently fifty-six reviews averaging four-out-of-five stars. “The discussion is intelligent and interesting,” writes one reviewer, while adding that “the segments are original and the hostesses are very personable.” Another listener comments, “They know their Office stuff and do a really good job of digging into the characters’ actions and motivations while at the same time making me laugh out loud.”

“We’ve found out through fan feedback that we have international listeners, which is not something we expected at all, considering the show is shown primarily in the US,” Kimberly, Melody and Sarah say about their podcast’s audience. “It’s been a lot of fun to hear the international perspectives that people have about the show. Also, we’ve heard from people who have said they enjoy our podcast almost as much as they enjoy The Office, which is incredibly flattering, and frankly surreal. The number of people who listen to our show continues to increase, and it’s mind boggling to think that there are that many people out there who like to hear our ideas. We’re not anyone special, we’re just fans like they are.”

Matt Sommer is another avid fan of The Office, and his That’s What She Said podcast is another popular addition to this budding medium. Taking its name from the classic Michael Scott line, the podcast features “Human Resources Coordinator” Matt being joined each week by a “Senior Sales Associate” to break down and analyze the latest new installment of The Office. With over 216 reviews on iTunes and a four-and-a-half star average rating, That’s What She Said is a nice “male” companion to the all-female Office Alliance Podcast, and is equally well received by The Office online community. One reviewer, for example, exclaims, “Between the funny commentary, the in-depth episode discussions, and getting to hear sound clips from the show reminding me of its comic genius, this podcast rocks!”

It is rare that a half-hour comedy draws the Internet attention that The Office does, as dramas tend to attract the larger web fanbases. Joss Whedon, creator of Buffy the Vampire Slayer, Angel and Firefly, has a tremendous online following, for instance, while fans of Jericho demonstrated their strength last year when they successfully organized a “Nuts” campaign to save the CBS drama from cancellation. Lost, meanwhile, has an overabundance of fansites and over twenty-five active podcasts. Network comedies have also experienced a downsizing in terms of both quantity and quality ever since Seinfeld ended its nine-season run in 1998, adding to the apparent lack of interest in the format. So what is there about The Office that makes it different in comparison to the other sitcoms currently on the air?

“We love the humor, the character development, the cast and crew; there’s not much we don’t love about the show,” the three co-hosts of The Office Alliance Podcast offer as an explanation. “All of these elements come together to make this fantastic, funny, and above all real show. We can relate to The Office, because at least to an extent, we’re all living The Office, depressing as that may sound. It’s such an accurate reflection of reality. To an extent, some of the characters are exaggerated, but it’s scary how true-to-life the situations are. It makes us feel better about our own office jobs. It lets us know we’re not alone.”

Fans of The Office are also not alone, as the show’s solid online community clearly demonstrates. Michael Scott may not care for technology, but the Internet and podcasts like The Office Alliance and That’s What She Said have helped build a virtual Office that compliments and rivals the actual. It’s just too bad that regional manager Ryan Howard isn’t paying attention, as it might have helped him with his plans to build a better, more successful Dunder Mifflin website.

April 28, 2008

 

 

ALTERNA-TV.COM ARTICLES OF INTEREST:

Philosophical Musings on a Comedic Masterpiece Article exploring the Blackwell Publishing anthology book The Office and Philosophy: Scenes from the Unexamined Life (March 31, 2008).

Lost Fertile Ground for the World of Podcasting Article exploring the ABC drama Lost and podcasting while spotlighting The Lost Podcast with Jay and Jack and LOSTCasts (February 4, 2008).

Office Website Perfect Companion for NBC Comedy Article exploring the online world of the NBC hit comedy The Office, including character blogs, web-based games and Dunder Mifflin Infinity (January 7, 2008).

NBC: Master of "Comedy Done Right" Review of the NBC Thursday night lineup of My Name Is Earl, 30 Rock and The Office, and how they are worthy heirs to NBC sitcoms of yesteryear (October 22, 2007).

 

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